Your partner for safe, reliable, non-emergency medical transportation across Virginia. Our drivers are trained, our vehicles are kept clean, and our dispatcher actually picks up the phone — all so your appointments happen on time and without the stress.
We serve riders throughout Virginia and work with most non-emergency medical transportation insurance plans. When booking through your insurance, ask them to list Optimum Medical Response (OMR) as your preferred provider. For direct bookings or standing orders, just call us — no forms or portals required.
Call us directly, or ask your insurance to schedule OMR as your provider.
We assign a trained driver and the right vehicle for your level of service — ambulatory, wheelchair, or stretcher.
Running late? You'll hear from our dispatcher before the scheduled pickup — not after.
Door-to-door transport with no rushed hand-offs, no impatient drivers.
We drive people to their medical appointments. That's the whole job, and we take it seriously. Most of our riders are regulars — same days, same pickups, week after week — and they're often headed somewhere stressful. We try not to add to that: clean vehicles, experienced drivers, a real person on dispatch, and no missed pickups.
Clean, regularly-inspected vehicles
Trained, background-checked drivers
Reliable pickups, real communication
Serving riders across Virginia
We provide non-emergency medical transportation for riders who can't get themselves to their medical appointments and healthcare-related trips. Standing orders (same rider, same days each week) are most of what we do. If that's you — or someone you help arrange care for — give us a call.
Door-to-door service
Works with most insurance plans
Standing-order friendly